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Privacy Policy

Information on the processing of personal data

INTER-SAT LTD, organizational unit with registered office at 2368/68, Slevačská, 615 00 Brno Židenice, ID No. 29242916 takes care to protect the personal data you provide to us. It is important for you to know that we process the personal data you provide to us responsibly, transparently and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council.

You have the right to request information about the personal data recorded, its correction or deletion if it is based on your consent. Where automated processing takes place, you have the right to data portability and not to be subject to a decision based solely on that decision.  If you have any questions or requests regarding the processing of your personal data, you can contact us in writing at our registered office.


 

Security of your personal data

INTER-SAT LTD, an organizational unit, is committed to the security of the personal data you transmit to us. We have taken appropriate technical and organisational measures to protect your data sufficiently in view of the seriousness of its processing. No unauthorised person has access to your personal data that we have collected from you and we do not pass it on to other entities for further processing without your consent, unless required by law or to protect our legal interests.


 

Right to information

It is your right to ask INTER-SAT LTD, an organizational unit, for information about what personal data we process about you and to what extent and for what purpose. We will provide you with this information free of charge within a period of no more than 30 days, and in emergency situations within a period of no more than 90 days. We will inform you in due time about the extension of the deadline in exceptional cases. If you request disclosure of information we hold about you, we will first need to verify that you are indeed the person to whom the information belongs. Therefore, please provide sufficient identification of you in your request. If necessary, we have the right to request additional information to identify you before providing you with the personal data we process about you.

We then have the right to reasonably refuse requests for information that are unreasonable or unreasonably repetitive, or that would require unreasonable effort to obtain, or would be difficult to obtain (typically from back-up systems, archives, etc.).


 

Right to data portability

You have the right to obtain the personal data we hold about you in a structured, commonly used and machine-readable format. Upon your request, this data may be transferred to another controller.


 

Update of data, right to rectification

As personal data may change over time (for example, a change of surname), we will be pleased if you inform us that there has been a change so that we can keep your personal data up to date and avoid any possible mistakes. Providing information about a change in your data is strictly necessary for us to be able to properly carry out our activities as Data Controller. This includes your right to have the personal data we hold about you corrected. If you find that our data is no longer up to date, you have the right to request its correction.


 

Objections

If you believe that we are not processing your personal data in accordance with the applicable Czech and EU legislation, you have the right to object and we will subsequently verify the validity of your request. At the time of filing an objection, the processing of your personal data will be restricted until it has been verified that the objection is justified. We inform you that you also have the right to object to the processing of personal data we process about you by contacting the relevant supervisory authority for the protection of personal data at:
 

Data Protection Authority
Pplk. Sochor 27
170 00 Prague 7


 

The right to restriction of processing

You have the right to restrict the processing of your personal data if you believe that the data recorded in this way is not accurate or that we are processing it unlawfully and if you believe that we no longer need the data for the purposes of processing it.


 

Right to erasure

If you have ever given us your consent to process your personal data (for example, your email address in the context of a newsletter sent to you), you have the right to withdraw this consent at any time and we are obliged to delete the data that we process solely on the basis of your consent. The right to erasure does not apply to data processed in the context of an obligation to perform a contract, legal reasons or legitimate interests. If some of your data is stored in back-up systems that automatically ensure the resilience of all our systems and act as a data loss protection function in case of accidents, it is not within our power to delete this data even from the back-up systems and it is often not technically feasible. However, this data is not actively processed in any way and will not be used for further processing purposes.


 

Where can you turn to

You can also contact us with your data protection questions at
info@inter-sat.cz or to our company headquarters:
 

INTER-SAT LTD, a division of
2368/68, Slevačská Street
615 00 Brno Židenice


Delivery address:
Blučina 704
664 56 Blučina


 

Website - log files

If you access and view our website, we process the following log files and store them on our servers. The information we store includes:

    Your IP address
    The page of our website you are opening
    Response code http
    Your browser identification

We process this information for a maximum period of one year and only for the purposes of our legal protection.


 

Cookies

When you visit our website, you are informed that we use technology to collect and store information by placing cookies on your device. Cookies are small text files that we do not send anywhere, you can delete these cookies from your browser or disable their use altogether. Cookies do not collect any of your personal information, however, without these cookies we are unable to ensure the full functionality of the website.


 

Analysis and statistics

We monitor and analyse the website using analytics services. None of the data we analyse using this service is your personal data. We use this service to collect traffic and geographic data, information about the browser and operating system from which you access our website. We use all of this information for marketing purposes, to further improve the website and content, and for legal protection purposes.


 

Sending news to your email

In case you are interested in receiving product promotions from INTER-SAT LTD, the organizational unit operating the e-shop www.inter-sat.cz, via the email you provide us and you consent to such use of your email address, we will process this email exclusively for these purposes. INTER-SAT LTD, an organizational unit does not pass on the email address thus obtained to any other entities. If at any time in the future you decide that you no longer wish to receive emails from INTER-SAT LTD, organizational unit for this purpose, you may withdraw your consent to the processing of that email address by email or in writing to the address of the company's registered office.


 

Processing of personal data

Please see how INTER-SAT LTD, organisational unit processes the following personal data/categories of personal data, including the specified legal titles, purposes and processing times for each record of processing activities.


Category: Order from e-shop

The data was obtained from another entity ... No

The record contains information about a minor ... No

Legal title ... Execution of the contract

Personal data ... Address (Personal data), Delivery address (Personal data), Email (Personal data), First name (Personal data), Last name (Personal data), Telephone (Personal data)

Purpose of processing ... To process the order and dispatch the ordered goods.

Processing time ... until the order is delivered to the recipient

Recipients ... shipping services


Category Marketing

Sending e-shop news - newsletter

The data was obtained from another entity ... No

The record contains information about a minor ... No

Legal title ... Consent

Personal data ... Email (Personal data)

Purpose of processing ... To receive news and price promotions related to our website www.inter-sat.cz

Processing time ... indefinitely


Category: Warehouse and service

Documentation related to physical order processing and complaints procedure


Complaint protocol  

The data was obtained from another entity ... No

The record contains information about a minor ... No

Legal title ... Execution of the contract

Personal data ... Address (Personal data), Delivery address (Personal data), Email (Personal data), First name (Personal data), Last name (Personal data), Telephone (Personal data)

Purpose of processing ... Handling customer complaints

Duration of processing ... for the duration of the warranty


Delivery note and tax document

The data was obtained from another entity ... No

The record contains information about a minor ... No

Legal title ... Execution of the contract

Personal data ... Address (Personal data), Delivery address (Personal data), First name (Personal data), Last name (Personal data)

Purpose of processing ... order completion, dispatch of the shipment to the recipient, issue of the tax invoice

Period of processing ... according to the time limit set by law


 

Transfer of personal data to third countries

There is no transfer of personal data to processors or other recipients in third countries or international organisations.


The Privacy Policy is reviewed regularly and may be updated if necessary. The last amendment to this Privacy Policy was made on Thursday, May 24, 2018.

Vážení obchodní přátelé,

oznamujeme vám tímto s okamžitou platností dnešního dne změnu našeho hlavního bankovního účtu pro platební styk v měně:

CZK: 286572716 / 0300 IBAN CZ27 0300 0000 0002 8657 2716 BIC (SWIFT) CEKOCZPP
EUR: 286572759 / 0300 IBAN CZ30 0300 0000 0002 8657 2759 BIC (SWIFT) CEKOCZPP

Prosím, opravte si tyto údaje ve vašem informačním systému a použijte tento účet jak pro úhradu nových faktur přijatých tak i těch, které již máte ve své evidenci.

Děkujeme za spolupráci.